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FAQs

FireMaster Inc FAQs

Free Estimates and Consultations  |  Financing Available  |  Family and Locally Owned Since 1980

Free Estimates and Consultations

Financing Available

Family and Locally Owned Since 1980

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Learn More About FireMaster Inc

Have a pool-related question? We have the answer! Check out our FAQs below to learn more about our company and services.

Pools

  • Can I afford a pool?

    Unlike other swimming pool contractors, we have done our best to select and provide a wide range of pools to fit as many budgetary needs as possible. We offer both above-ground and inground pools. Many people are surprised to find that you can purchase a pool that will provide over 20 years of enjoyment for less than a family trip to Disney World.

  • When is the best time to purchase a pool?

    The best time to begin the purchasing process for a pool is always right now! As one of the most reputable inground and above ground pool companies, our installation schedule books up quickly every spring and summer, and waiting will only delay the installation of your pool further.

  • Is taking care of a pool difficult?

    Pool maintenance can be as simple or as DIY as you want it to be. With new robotic cleaners and advanced automatic sanitizers, pools can be almost hands-free. The swimming pool contractors at FireMaster also offer free water testing to make sure your water chemistry is always right where it needs to be.

  • What is your service area?

    Because we service and warranty every product we sell, our service range is approximately a 50-mile radius from Evansville, IN. We do serve the tristate area of Indiana, Kentucky, and Illinois. Please feel free to call our swimming pool contractors to double-check if you are in our range.

  • What do I do if my pool turned green?

    As one of the highest-quality inground and above ground pool companies, we can help! We cannot give water chemistry advice online or over the phone, so please bring a sample of the water into the store so that we can test it and put you on the right track to a crystal-clear pool.


Spas

  • What is the difference between a spa and a hot tub?

    The terms are generally used interchangeably and are describing the same thing. According to Statista, 17.2% of Americans between the ages of 18 and 29 own a hot tub, pool, or spa. When you're ready to get on board and start looking for spa or hot tub dealers, choose us!

  • Do you service spas?

    We have multiple factory-trained technicians on staff to diagnose and repair all brands of spas that we currently, and have previously, carried. We do not service spas that were purchased from other hot tub dealers because we sometimes cannot source parts for them.

  • How much does a spa cost to run every month?

    That is a hard question to answer because it depends on a multitude of factors. Those factors include ambient air temperature, type and size of the spa, and, most importantly, how often you plan on using it. HotSprings Spas has a calculator that will give you an estimated monthly cost based on your local climate. As one of the most helpful hot tub dealers, we would also be happy to discuss potential costs with you.


Fireplaces

  • Do you clean chimneys?

    We do not clean or inspect chimneys. We can provide you with the contact information of contractors who do provide these services. However, when it comes to fireplace stores, we are one of the most trusted in the area.

  • What types of fireplaces do you sell?

    We offer gas, electric, and woodburning fireplaces, as well as log sets and stoves. We can also set you up with the perfect backyard fireplace.

  • Q: My gas fireplace won’t turn on, what’s wrong with it?

    A: The two most common issues with gas fireplaces are dead batteries in the remote and receiver or dirty pilot light. Yearly servicing of your fireplace can keep these issues to a minimum.

  • Do you offer outdoor fireplace products.

    Yes, we offer many outdoor wood burning and gas fireplaces. 

  • Do you offer financing?

    Yes. We offer financing through Wells Fargo and Mariner financing.

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